Refund policy

Return & Refund Policies

Customer satisfaction is our ultimate goal. We understand that you want to return our products for a number of reasons. We are glad to help you. Here are our return and refund policies:

  • All returns are permitted within 30 days from the date of receipt of merchandise. 
  • New and original conditions will get 100% merchant price refund less 5% restocking fee;
  • Used items cannot be refunded. If you used the items, please dont send it to us.
  • All defective items are subject to exchange with same model but responsibilities of customers will not be refunded.
  • Customers to pay return shipping cost, at their choice of shipping method;
  • All refunds are paid the same payment form customers used to place the order;
  • Refund will be issued as soon as we receive the item but it will be shown up your bank or credit card statement after several business days. 
Please call us at 866-432-9292 for assistance with return and cancel orders.

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